At RocLok we are committed to protecting the privacy of our customers and therefore do not sell or rent our customers’ Personal Information to any third party. Further, we do not share your Personal Information with any third parties for their direct marketing.
This page sets forth RocLoks policies regarding the use and disclosure of information we collect from or are able to obtain about the Site’s users. We refer to these policies as our “Privacy Policy."
We hope this Privacy Policy will answer your questions regarding how we treat information gathered from our Site. If you wish to exclude your Personal Information from our direct marketing programs including e-mail, please refer to the section titled “How to Opt-Out,” below.
This Privacy Policy does not apply to information that you may provide to us, or that we may obtain through means other than the Site, such as by phone or postal mail, but please note that Personal Information obtained through such means will be treated in accordance with the first paragraph above and our use of such Personal Information will be consistent with this Privacy Policy. By accessing and using the Site you are agreeing to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, you are not authorized to use the Site. Furthermore, by providing us with Personal Information on this Site, you fully understand and unambiguously consent to the collection and processing of such information in the United States in accordance with this Privacy Policy.
As we update and diversify our products and services, this Privacy Policy may change. We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. Please check this page for updates periodically. If we make any material changes to this Privacy Policy, we will notify you here. Unless the law otherwise requires, we do not provide notice of changes to this Privacy Policy and your use of the Site following any posted changes will indicate your acceptance of such changes.
RocLok collects Personal Information for the purposes of fulfilling orders and providing you with the services you have chosen, providing a high level of customer service, providing you with information we believe may be of interest including mailing our circulars and special offers, for editorial and feedback purposes, for internal marketing and promotional purposes, for a statistical analysis of your behavior, for product development, for content improvement and to customize the content and layout of the Site (collectively, “Information Usage Purposes”). In performing the Information Usage Purposes, we may combine information we collect on the Site with information we receive from other sources. We do not sell Personal Information and we do not disclose Personal Information to any other party, except as set forth in this Privacy Policy.
How to Opt-out:
RocLok will only send e-mail for customer service purposes and to those customers who have indicated that they wish to receive other types of e-mail from us .
If at any time you wish to stop receiving e-mail from us, you can always remove your name from our mailing list by sending an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it stating that you wish to unsubscribe and indicating in the subject line of the e-mail "NO E-MAIL". Although we will promptly remove your name from our e-mail list upon receiving your request, it is possible that you may still receive e-mails from us that had been initiated prior to your name being removed from our list.
If at any time you do not want to receive offers and/or circulars from us, you can always remove yourself from our mailing list by sending an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it indicating "NO SNAIL MAIL" in the subject line along with your name, address and zip code. Please note that our mailings are prepared in advance of their being sent. Although we will promptly remove your name from our mailing list upon receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed from our list. You can also contact us by mail:
RocLok Hide a Key, Inc.
21420 NW Nicholas Ct., Suite 11
Hillsboro, Oregon 97124
Fax (503) 974.2298
Prohibited Conduct:
Any conduct by you that in RocLok’s sole discretion restricts or inhibits any other user from using or enjoying our Site will not be permitted. You agree to use our Site only for lawful purposes. You are prohibited from posting on or transmitting through the Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, discriminatory or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national or international law. In addition, you shall not post any materials that (i) violate, plagiarize or infringe the rights of third parties including, without limitation, copyright, trademark, trade secret, confidentiality, contract, patent, rights of privacy or publicity or any other proprietary right, (ii) contain a virus, spyware, or other harmful component, (iii) contain embedded links, advertising, chain letters or pyramid schemes of any kind, or (iv) constitute or contain false or misleading indications of origin, endorsement or statements of fact. You further agree not to impersonate any other person or entity, whether actual or fictitious, including anyone from the Site or RocLok. You alone are responsible for the content and consequences of any of your activities.
Return Policy
As each RocLok is handmade, each piece will vary slightly in color, texture and weight. However, if within 15 days of receiving your RocLok you are unsatisfied with your purchase please contact us at: (503) 997 2298 or via email to arrange a full refund or replacement excluding shipping costs.